A conversation with Seattle
In advance of Gigabit Squared’s Seattle broadband lighting up its fiber optic connections this fall, Comcast has hit hyperspeed on its residential broadband in Washington State (and selected locations nationally), announcing that it’s doubling the download speed of two its plans, while supercharging a third. The catch? It’s not what you think. Continue reading How Fast is Your Comcast Internet Today?
Crawling along at 1.5 Mbps, I yearned to breathe free, as did a lot of other Seattle DSL customers, equally annoyed by announcements of upgrades untethered to mundane things like timeline and location. Finally, the great day arrived. I got 3 Mbps. Actually, I got a promise of 80 percent of 3 Mbps, which is 2.4 Mbps. Continue reading CenturyLink DSL Strengthens “Over Promise, Under Deliver” Brand Innovated by Qwest
It’s telling that Comcast’s “competitive matrix” (GoogleDoc) does not include uptime. At all. There’s that single “24×7 Business Class Support” helpline, but otherwise, not a word. There’s a price comparison, details on speed, email, hosting, antivirus protection, and equipment included, but there’s nothing in there about reliability. Qwest Broadband puts this on their front page: “99.9% network reliability for fewer interruptions.” Continue reading Comcast Business Class is the Weakest Weaker Link