It’s telling that Comcast’s “competitive matrix” (GoogleDoc) does not include uptime. At all. There’s that single “24×7 Business Class Support” helpline, but otherwise, not a word. There’s a price comparison, details on speed, email, hosting, antivirus protection, and equipment included, but there’s nothing in there about reliability. Qwest Broadband puts this on their front page: “99.9% network reliability for fewer interruptions.” Continue reading Comcast Business Class is the Weakest Weaker Link